Terms and Conditions

General Terms and Conditions

ARTICLE 1 – DEFINITIONS

In these terms and conditions, the following terms shall have the following meanings:

• Offer: The termination service offered by CancelMyInternet.com to the Consumer.

• Acceptance: The acceptance of the Agreement by CancelMyInternet.com, i.e., the Consumer automatically agrees by executing a final Application – i.e., the Consumer has completed payment.

• Application: The Consumer makes an Application when they initiate a Termination with CancelMyInternet.com.

• Ancillary Agreement: An Agreement whereby the Consumer acquires products, digital content, and/or services in connection with a Distance Contract.

• Grace period: The period within which the Consumer can make use of their Right of Withdrawal.

• Consumer: The natural person who is not acting for purposes related to trade, business, craft, or profession.

• Day: Calendar day.

• Digital content: Data produced and delivered in digital form.

• Contract for an indefinite period of time: A contract that provides for the regular delivery of goods, services, and/or digital content for a specific period of time.

• Durable Data Carrier: Any device – including e-mail – that enables the Consumer or the Cancellation Service Provider to store information for future reference.

• User Agreement: By the acceptance of the Application by the Consumer and the completion of the payment, an electronic User Agreement is established.

• Right of Withdrawal: The option for the Consumer to waive the Distance Contract within the cooling-off period.

• Provider of the Cancellation Service: Also referred to as CancelMyInternet.com.

• Termination: The Consumer can terminate their internet subscription through CancelMyInternet.com. Once this process is completed, the cancellation is final.

• Organization: The service provider whose subscription the Consumer wishes to cancel.

• Distance Agreement: An agreement concluded between the provider of the termination service and the consumer remotely.

• Technique for Distance Communication: Means that enable the conclusion of an agreement without the consumer and provider needing to meet physically.

ARTICLE 3 – APPLICABILITY

These General Terms and Conditions apply to the use of the CancelMyInternet.com platform. They regulate the conclusion of the User Agreement between the Consumer and CancelMyInternet.com.

Before the Distance Agreement is concluded, the text of these terms shall be made available to the Consumer electronically.

ARTICLE 4 – THE OFFER

CancelMyInternet.com helps consumers cancel their internet service subscriptions with providers. The service involves locating the relevant provider details and preparing the cancellation request for the consumer.

If an Offer has a limited validity period or is subject to conditions, this will be explicitly stated in the Offer.

ARTICLE 5 – THE AGREEMENT

The Agreement is concluded when the Consumer accepts the Offer and fulfills the conditions set for it. CancelMyInternet.com confirms receipt of the Acceptance via email.

ARTICLE 6 – PERIOD OF VALIDITY AND TERMINATION

The User Agreement ends with the completion of the requested cancellation service. Both parties can terminate the agreement for important reasons.

ARTICLE 7 – STRIVING FOR THE MOST RECENT AND CURRENT INFORMATION

CancelMyInternet.com aims to provide up-to-date information at all times but cannot be held liable for errors in the information provided.

ARTICLE 8 – RIGHT OF WITHDRAWAL

Consumers may request a cancellation of their request via email within 14 days. If the request has already been processed, the Consumer must contact the provider directly.

ARTICLE 9 – LIABILITY

CancelMyInternet.com’s liability is limited to the amount paid for the cancellation service. CancelMyInternet.com is not responsible for issues arising after the cancellation has been processed.

ARTICLE 10 – COMPLAINTS PROCEDURE

Complaints must be submitted via email within 14 days of discovering an issue. CancelMyInternet.com will respond within 14 days with a resolution or an estimated time for a more detailed response.

ARTICLE 11 – AMENDMENT OF TERMS

CancelMyInternet.com reserves the right to amend these Terms and Conditions at any time. The Consumer will be notified of any changes electronically.

By using the services of CancelMyInternet.com, the Consumer agrees to these Terms and Conditions.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use cancelmyinternet.com if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing cancelmyinternet.com, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, NELL BEAMEN LLC and/or its licensors own the intellectual property rights for all material on cancelmyinternet.com. All intellectual property rights are reserved. You may access this from cancelmyinternet.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from cancelmyinternet.com

• Sell, rent, or sub-license material from cancelmyinternet.com

• Reproduce, duplicate or copy material from cancelmyinternet.com

• Redistribute content from cancelmyinternet.com

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. NELL BEAMEN LLC does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of NELL BEAMEN LLC, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, NELL BEAMEN LLC shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

NELL BEAMEN LLC reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant NELL BEAMEN LLC a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of NELL BEAMEN LLC; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to NELL BEAMEN LLC. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of NELL BEAMEN LLC's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

For further inquiries, please contact support@cancelmyinternet.com.

© 2025 CancelMyInternet.com